SOLUTIONS: OVERVIEW
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SOLUTIONS BY INDUSTRY
Banking / Financial
High Technology
Services

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SOLUTIONS BY KANA
Email & EService Solutions
Call center Solutions
>>>Contact Center support
>>>Knowledge Management
>>>Service Resolution Management

Web Self-Service Solutions
Oubound Communications

More Industry Solutions....
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SERVICES
Solution Planning
Implementation services
Kana On Demand (Saas)


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CUSTOMER SUCCESS
Customers List
Customer Case Studies
Customers by Industry
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TRAINING & SUPPORT
Education
Kana Training by TITLE
Kana Job Opportunities

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NEWS & EVENTS
CONTACT US

KANA TRAINING AND SUPPORT
Education and Customer care for KANA products





Training and
Customer Care
 

Highlights of Virtuosol Training

  • KANA Trained Virtuoso Teams
  • Qualified with B.Tech and MBA
  • Nearly 20 years of Expertise
  • Vertically focussed
  • Virtuosol Certified

Virtuosol Profile

When you choose KANA, you choose a services organization dedicated to helping you achieve the highest level of customer satisfaction while reducing costs for customer interactions. KANA delivers end-to-end training and customer care that enable you to optimize your service operations for always exceptional customer service interactions.

KANA Education by TITLE - The Institute of Technology Learning and Elearning (popularly known as TITLE) offers a flexible curriculum of courses on how to implement, configure and optimize KANA products to meet business objectives. Designed to fit your specific learning needs, KANA courses can be delivered in KANA classrooms, over the Web, or even on-site at your location.

KANA Customer Care - KANA Customer Care provides an experienced team of support representatives and engineers dedicated to delivering outstanding service. In addition, a personalized Web portal allows you to initiate and track requests as well as tap into the same resources used by KANA support staff to answer questions and resolve issues.


KANA Job Opportunities - KANA has nearly 1000 global customers who are using KANA comprehensive EService Suites. A growing requirement of Kana Certified Professionals is felt world wide. If you are dedicated to designing, developing and delivering software solutions, and if you are interested in making your career in one of the fast paced Customer Interaction and Customer Experience Solutions, Please contact us.


Let's get started

For more information on how Virtuosol can help you with your Training and Elearning needs of our TITLE, please contact us.