KANA EDUCATION
Education and Customer care for KANA products

Training and Customer Care   Highlights of Virtuosol Training KANA Trained Virtuoso Teams Qualified with B.Tech and MBA Nearly 20 years of Expertise Vertically focussed Virtuosol Certified Virtuosol Profile

KANA Education provides comprehensive instructional programs for customers, partners, and internal employees. Courses offered by KANA Education through TITLE cover a wide variety of topics including installation, configuration, support and maintenance, system administration and customization. Delivered by professional educators, our courses are designed to provide you with the knowledge and expertise that will ensure you have the highest level of success with KANA products.

Courses are available as follows:

• Instructor-led training (ILT) at KANA's Education Center in Menlo Park, California
• E-learning via web-based training (WBT) with online delivery via a web browser.
• On-site training for US and international customers and partners. Most of our ILT courses can be delivered at customer or partner training facilities and customized to the particular learning needs of your employees. For customers and partners with large groups of learners to train, on-site training provides more targeted and personalized training at significantly lower cost.
• Distance Learning for remote learning via web-based conferencing.